Shipping policy

Last updated: July 20, 2026

Thank you for shopping with Brocchi for Men. This Shipping Policy explains our order-processing times, shipping options, delivery estimates, and what to do if you experience a problem with your shipment.

1. Order Processing

Orders are generally processed within 1–3 business days. Business days do not include weekends or holidays.

After your order has shipped, you will receive a shipping-confirmation email containing available tracking information.

Processing time is separate from the estimated delivery time.

2. Shipping Rates

Shipping charges are calculated and displayed during checkout based on the order and delivery location.

Any available shipping methods and their corresponding charges will be shown before you complete your purchase.

3. Domestic Delivery Estimates

Domestic orders generally arrive within 3–7 business days after they have been processed and shipped.

Delivery dates are estimates and are not guaranteed. Actual delivery times may vary depending on the shipping carrier, destination, weather, seasonal demand, and other circumstances outside our reasonable control.

4. International Shipping

International shipping is available to select countries. Eligible destinations and available shipping options will be displayed during checkout.

International shipping charges and delivery estimates vary according to the destination. Customs processing may cause additional delays outside our control.

5. Order Tracking

When tracking information is available, it will be included in your shipping-confirmation email.

Please allow time for the carrier to update the tracking status after the shipping label has been created. Tracking information may not become active immediately.

6. Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address during checkout.

If you notice an error in your shipping information, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been submitted or shipped.

Brocchi is not responsible for delivery problems caused by incorrect or incomplete shipping information provided by the customer.

7. Shipping Delays

Orders may be delayed due to carrier disruptions, severe weather, holidays, high order volume, customs processing, or other circumstances outside our reasonable control.

We appreciate your patience during unexpected delays and peak shopping periods.

8. Damaged or Missing Packages

If your package arrives damaged or has not arrived within the estimated delivery period, contact us within seven days of the expected delivery date.

Please include your order number and any relevant photographs of the package, product, shipping label, or visible damage. We may also ask you to confirm the shipping address or contact the carrier as part of our investigation.

9. Contact Information

For shipping questions or assistance with an order, contact us using the following information:

Brocchi for Men
5820 NW 163rd Street
Miami Lakes, Florida 33014
United States

Customer support: support@brocchiformen.com
General inquiries: sb@brocchiformen.com
Phone: +1 (305) 351-2414
Business hours: Monday–Friday, 8:00 a.m.–5:30 p.m. Eastern Time
Website: brocchiformen.com